Regional Cloud Hardware Ops Director – North America

Ll Oefentherapie; Chicago (IL); On-site; USD 180,000 - 260,000; Full time

Job summary

Oracle Cloud Infrastructure is seeking a Senior Director to lead Cloud Hardware Support across North America. You will shape the operating model, align Build & Deployment, and guide hardware maintenance and break-fix across our cloud footprint.

The role requires building high-performing teams, standardizing processes across countries, and driving continuous improvement through automation and AI. You will partner with regional leaders to scale operations and deliver exceptional service.

Qualifications

• Provide strategic and operational leadership for CHS across North America.
• Oversee Build & Deployment, steady-state operations, hardware maintenance, and break-fix support.
• Establish scalable operating model to enable rapid regional expansion with excellence.
• Build high-performing teams and standardize operations across multiple countries.
• Drive continuous improvement through automation, AI, and process engineering.

Responsibilities

• Lead regional CHS organization for Oracle Cloud Infrastructure.
• Manage Build & Deployment, operations, hardware maintenance, and break-fix support.
• Develop scalable processes and automation to support rapid expansion.

Job description

Oracle Cloud Infrastructure is seeking a Senior Director to lead Cloud Hardware Support across North America. You will shape the operating model, align Build & Deployment, and guide hardware maintenance and break-fix across our cloud footprint.

The role requires building high-performing teams, standardizing processes across countries, and driving continuous improvement through automation and AI. You will partner with regional leaders to scale operations and deliver exceptional service.