Regional Director, Cloud Hardware & Operations

Socket.dev; Irving (TX); On-site; USD 200,000 - 350,000; Full time

Job summary

Oracle is seeking a Senior Director to lead Cloud Hardware Support across North America, based in Dallas, TX. The role requires strategic and operational oversight of Build & Deployment, steady-state operations, hardware maintenance, and break-fix support within Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional growth while maintaining service quality, workforce effectiveness, and customer satisfaction.

Qualifications

• Proven executive leadership experience in large-scale hardware or cloud infrastructure operations.
• Demonstrated ability to build scalable regional operating models and cross-country consistency.

Responsibilities

• Provide strategic and operational leadership for Cloud Hardware Support across North America.
• Build and deploy a scalable operating model to enable rapid regional expansion with operational excellence.
• Lead high-performing teams and drive automation, AI integration, and process improvements.

Job description

Oracle is seeking a Senior Director to lead Cloud Hardware Support across North America, based in Dallas, TX. The role requires strategic and operational oversight of Build & Deployment, steady-state operations, hardware maintenance, and break-fix support within Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional growth while maintaining service quality, workforce effectiveness, and customer satisfaction.