Senior Director, Data Center Operations

Socket.dev; Irving (TX); On-site; USD 200,000 - 350,000; Full time

Job summary

Oracle is seeking a Senior Director to lead Cloud Hardware Support across North America, based in Dallas, TX. The role requires strategic and operational oversight of Build & Deployment, steady-state operations, hardware maintenance, and break-fix support within Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional growth while maintaining service quality, workforce effectiveness, and customer satisfaction.

Qualifications

• Proven executive leadership experience in large-scale hardware or cloud infrastructure operations.
• Demonstrated ability to build scalable regional operating models and cross-country consistency.

Responsibilities

• Provide strategic and operational leadership for Cloud Hardware Support across North America.
• Build and deploy a scalable operating model to enable rapid regional expansion with operational excellence.
• Lead high-performing teams and drive automation, AI integration, and process improvements.

Job description

This position is based in Dallas, TX.

Oracle Cloud Infrastructure (OCI) is continuing its rapid expansion across parts of North America, delivering next-generation cloud infrastructure to support enterprise and AI-driven workloads. As our cloud footprint continues to grow, we are seeking an accomplished executive to lead Cloud Hardware Support (CHS) across parts of North America.

This Senior Director will provide strategic and operational leadership for a rapidly growing regional organization, with responsibility spanning Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness. This leader will build high-performing teams, standardize operations across multiple countries, and drive continuous improvement through automation, AI, process engineering, and operational innovation.

This is a unique opportunity to shape the future of Oracle's cloud operations across one of its fastest-growing regions.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.