Senior Director, Data Center Operations

Ll Oefentherapie; Chicago (IL); On-site; USD 180,000 - 260,000; Full time

Job summary

Oracle Cloud Infrastructure is seeking a Senior Director to lead Cloud Hardware Support across North America. You will shape the operating model, align Build & Deployment, and guide hardware maintenance and break-fix across our cloud footprint.

The role requires building high-performing teams, standardizing processes across countries, and driving continuous improvement through automation and AI. You will partner with regional leaders to scale operations and deliver exceptional service.

Qualifications

• Provide strategic and operational leadership for CHS across North America.
• Oversee Build & Deployment, steady-state operations, hardware maintenance, and break-fix support.
• Establish scalable operating model to enable rapid regional expansion with excellence.
• Build high-performing teams and standardize operations across multiple countries.
• Drive continuous improvement through automation, AI, and process engineering.

Responsibilities

• Lead regional CHS organization for Oracle Cloud Infrastructure.
• Manage Build & Deployment, operations, hardware maintenance, and break-fix support.
• Develop scalable processes and automation to support rapid expansion.

Job description

Oracle Cloud Infrastructure (OCI) is continuing its rapid expansion across parts of North America, delivering next-generation cloud infrastructure to support enterprise and AI-driven workloads. As our cloud footprint continues to grow, we are seeking an accomplished executive to lead Cloud Hardware Support (CHS) across parts of North America.

This Senior Director will provide strategic and operational leadership for a rapidly growing regional organization, with responsibility spanning Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness. This leader will build high-performing teams, standardize operations across multiple countries, and drive continuous improvement through automation, AI, process engineering, and operational innovation.

This is a unique opportunity to shape the future of Oracle's cloud operations across one of its fastest-growing regions.