Claims Director: Liability Construction Defect (Hybrid)

CNA Insurance; Princeton (NJ); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in Princeton, NJ, seeks a senior claims professional to manage the most complex liability construction defect claims. This individual contributor role requires senior technical expertise, strategic decision-making, and coordination across teams.

You will mentor junior staff, influence policy and strategy, and work with senior management while maintaining compliance with state regulations. The position offers a flexible hybrid schedule and opportunities to handle national scope.

Qualifications

• Bachelor's degree or equivalent required.
• Professional designations preferred.
• Typically a minimum 10 years claims experience with proven track record of success.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses, liability and damages exposures.
• Directs all types of investigative activity or litigation on major claims and ensures adequate and timely reserves are set.
• Directs and may engage in the negotiation of the most complex settlement packages to drive cost effective and timely settlements.
• Makes recommendations to and participates with senior management and business leaders in the development and implementation of claims policy and business strategy.
• Actively pursues and identifies ways to reduce inefficiencies in claims processes.
• Utilizes oral presentation and writing skills to elevate or efficiently communicate appropriate exposures to senior claims management and other internal business partners, as needed.
• Keeps current on state/territory regulations and issues industry activity and trends.
• Mentors and guides less experienced claims staff and other functional areas.
• Responsible for special claims projects and presentations.
• Identifies trends in complex claims and settlement strategies and communicates to senior management.

Skills

Claims expertise

Negotiation

Communication

Analytical skills

Problem solving

Independent judgment

Presentation skills

Microsoft Office

Education

Bachelor's degree or equivalent

Professional designations preferred

Job description

CNA Insurance in Princeton, NJ, seeks a senior claims professional to manage the most complex liability construction defect claims. This individual contributor role requires senior technical expertise, strategic decision-making, and coordination across teams.

You will mentor junior staff, influence policy and strategy, and work with senior management while maintaining compliance with state regulations. The position offers a flexible hybrid schedule and opportunities to handle national scope.