Senior Director Analyst - Digital Workplace Infrastructure and Operations

Ladders; United States; Remote; USD 172,000 - 203,000; Full time

Benefits offered by this job

Remote work flexibility

Opportunities for professional develop

Mentorship and global network access

Participation in innovative research

Engagement with leading organizations

Job summary

Ladders is seeking a Senior Director Analyst - Digital Workplace Infrastructure and Operations to shape insights on digital workplace strategy, automation, and endpoint management for enterprise decision-makers.

This remote role offers $172,000–$202,500 annually. You will lead market analysis, create thought leadership, support client advisory work, and deliver high-impact presentations that influence strategic technology decisions. Strong writing and presentation skills are essential.

Qualifications

• Bachelor's degree or equivalent; graduate degree preferred.
• 12+ years of experience in digital workplace strategy, automation, endpoint management, or digital employee experience.
• Deep understanding of digital workplace vendors and market interactions.
• Ability to recognize forward-looking trends in digital workplace management.
• Strong organizational skills and ability to produce high-quality deliverables under tight deadlines.
• Excellence in research, writing, and presentation skills.
• Strong business and financial acumen.

Responsibilities

• Create innovative insights on digital workplace strategies and operations
• Develop actionable approaches to meet client needs
• Conduct in-depth analysis to identify client barriers and drive strategy
• Establish thought leadership positions across the analyst team
• Research and predict market trends to provide actionable insights
• Deliver high-value presentations at events and client briefings
• Support sales efforts by providing market insights and content

Skills

Digital workplace strategy

Vendor analysis

Trend recognition

Research & writing

Presentation skills

Business acumen

Education

Bachelor's degree or equivalent experience; graduate degree preferred

Job description

For our client, we are seeking a Senior Director Analyst - Digital Workplace Infrastructure and Operations to join the team of a leader in the Information Technology space. This role will shape forward-looking insights on digital workplace infrastructure, operations, and strategy for enterprise decision-makers. You will analyze market shifts, vendor dynamics, and evolving workplace needs to help clients improve endpoint management, automation, and digital employee experience. The position also combines thought leadership, client advisory support, and high-impact presentations that influence strategic planning across the technology landscape.

Location: Remote

Compensation: $172,000 – $202,500 annually

Responsibilities

• Create innovative insights on digital workplace strategies and operations
• Develop actionable approaches to meet client needs
• Conduct in-depth analysis to identify client barriers and drive strategy
• Establish thought leadership positions across the analyst team
• Research and predict market trends to provide actionable insights
• Deliver high-value presentations at events and client briefings
• Support sales efforts by providing market insights and content

Qualifications

• Bachelor's degree or equivalent experience; graduate degree preferred
• 12+ years of relevant field or industry experience in digital workplace strategy, automation, endpoint management, or digital employee experience
• Deep understanding of digital workplace vendors and market interactions
• Ability to recognize forward-looking trends in digital workplace management
• Strong organizational skills and ability to produce high-quality deliverables under tight deadlines
• Demonstrated excellence in research, writing, and presentation skills
• Strong business and financial acumen

Benefits

• Remote work flexibility
• Opportunities for professional development and mentorship
• Access to a global network of industry experts
• Participation in innovative research discussions
• Engagement with leading organizations and thought leaders

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.