Senior Director, AI & Tech Innovation — Life Sciences

Salesforce, Inc.; Atlanta (GA); Presencial; USD 191.000 - 321.000; Tempo integral

Benefícios oferecidos por esta vaga

Accommodations

Benefits package

Resumo da vaga

Salesforce is seeking a Senior Director, Technology and AI Innovation – Life Sciences to define and accelerate an AI-enabled delivery strategy for the Life Sciences Professional Services business. This executive will bridge Professional Services, Customer Success, Product Management, Engineering, and Global Delivery to ensure customer implementations shape product evolution and AI investments.

Leading a global team, you will identify patterns, prioritize innovations, and develop scalable

Qualificações

• 15+ years of leadership experience in Professional Services, enterprise software, Life Sciences consulting, or tech organizations.
• Deep understanding of Life Sciences industry, enterprise implementation programs, and customer transformation initiatives.
• Proven experience partnering across Product Management, Engineering, Professional Services, Customer Success, and executives.
• Demonstrated success translating customer needs into product strategy, technology investments, or delivery innovation.
• Experience leading global, cross-functional organizations and influencing without direct authority.
• Strong executive communication, strategic thinking, and stakeholder management skills.

Responsabilidades

• Develop a comprehensive view of implementation trends, customer challenges, and delivery opportunities across Salesforce's global Life Sciences portfolio.
• Identify common patterns across customer engagements and translate insights into strategic opportunities for AI, automation, reusable assets, and delivery innovation.
• Establish a continuous feedback model transforming implementation experience into scalable delivery capabilities.
• Define the roadmap for Life Sciences-specific agentic delivery capabilities to improve quality and outcomes.
• Prioritize AI assets, accelerators, reusable frameworks, and delivery capabilities to bridge product capabilities and customer demand.
• Partner with Product Engineering to ensure delivery insights influence product strategy and platform capabilities.
• Lead a global team to accelerate AI adoption and improve delivery productivity across Life Sciences engagements.

Conhecimentos

Leadership

AI strategy

Life Sciences industry knowledge

Cross-functional collaboration

Executive communication

Descrição da vaga

Salesforce is seeking a Senior Director, Technology and AI Innovation – Life Sciences to define and accelerate an AI-enabled delivery strategy for the Life Sciences Professional Services business. This executive will bridge Professional Services, Customer Success, Product Management, Engineering, and Global Delivery to ensure customer implementations shape product evolution and AI investments.

Leading a global team, you will identify patterns, prioritize innovations, and develop scalable