Senior Digital Transformation Program Manager

System One; Plano (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

System One is seeking an IT Program Manager in Plano to lead enterprise digital transformation programs across multiple teams and executive stakeholders. You will drive planning through delivery, manage risks, and deliver executive-ready updates.

You will coordinate with Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations, defining KPIs and reporting value for AI/ML initiatives and digital platforms. Strong communication and governance are essential.

Qualifications

• 10+ years program management on large enterprise programs, preferably digital transformation.
• Ideally big telecom experience (Verizon, AT&T, T-Mobile, Comcast, Charter Communications, Cox Communications or similar).
• Programs spanning multiple business units and cross functional teams.

Responsibilities

• Run cross functional programs inside the Digital org from planning through delivery.
• Track and mitigate risks, issues, and dependencies. Escalate when needed.
• Run program meetings, drive decisions, resolve blockers, and enforce program governance.
• Write status reports, dashboards, and executive presentations.
• Coordinate work across Product, Engineering, Data, Marketing, Customer Experience, Finance and Operations.
• Track milestones, dependencies, and decision logs.
• Define KPIs and report business value for AI / ML, Personalization and Digital Platform programs.
• Build and document repeatable program management processes.

Skills

Program management

Cross-functional teams

Executive reporting

Risk management

Meeting facilitation

Deck building

Job description

System One is seeking an IT Program Manager in Plano to lead enterprise digital transformation programs across multiple teams and executive stakeholders. You will drive planning through delivery, manage risks, and deliver executive-ready updates.

You will coordinate with Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations, defining KPIs and reporting value for AI/ML initiatives and digital platforms. Strong communication and governance are essential.