Program Manager

Ledelsea; Dallas (TX); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Ledelsea in Dallas/Plano, TX seeks an experienced Program Manager to drive enterprise-wide Digital Transformation initiatives across AI, Personalization, and Digital Platforms. You will influence executive stakeholders and lead cross-functional teams through complex programs in a fast-paced environment.

The role requires 7+ years of PM experience, strong communication, and the ability to deliver executive-level reporting while building scalable governance and delivery frameworks.

Qualifications

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Experience managing large, cross-functional programs across multiple business units.
• Strong facilitation and executive communication skills.

Responsibilities

• Lead strategic, cross-functional programs involving multiple teams and executive stakeholders.
• Drive programs from planning through delivery, managing timelines, dependencies, risks, and issues.
• Facilitate cross-functional meetings, governance, and issue resolution.
• Build relationships across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations.
• Prepare executive-level status reports, presentations, dashboards, and leadership communications.
• Track milestones, dependencies, risks, decisions, and overall program health.
• Support KPI definition, value realization, outcome measurement, and business-value reporting.
• Establish scalable program management processes, governance, and best practices.
• Adapt to changing priorities and own ambiguous, fast-moving initiatives.
• Influence teams and stakeholders without direct authority.

Skills

Program management

Cross-functional leadership

Executive stakeholder management

Communication

Risk & issue management

Job description

Location: Dallas or Plano, TX - Locals Only

Work Arrangement: Hybrid – 2–3 days onsite per week

Experience: 7+ years of Program Management experience

Job Overview

We are seeking an experienced Program Manager to support high-priority, enterprise-wide Digital Transformation initiatives across areas such as AI, Personalization, and Digital Platforms. The ideal candidate will be comfortable working with executive stakeholders, influencing cross-functional teams, and driving complex initiatives in a fast-paced environment.

Key Responsibilities

• Lead strategic, cross-functional programs involving multiple teams and executive stakeholders.


• Drive programs from planning through delivery, managing timelines, dependencies, risks, and issues.


• Facilitate cross-functional meetings, decision-making, governance, and issue resolution.


• Build strong relationships across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations.


• Prepare executive-level status reports, presentations, dashboards, and leadership communications.


• Track program milestones, dependencies, risks, decisions, and overall program health.


• Support KPI definition, value realization, outcome measurement, and business-value reporting for digital initiatives.


• Establish scalable program management processes, governance frameworks, and operational best practices.


• Adapt to changing priorities and take ownership of ambiguous, fast-moving initiatives.


• Influence teams and stakeholders effectively without direct authority.

Required Qualifications

• 7+ years of Program Management experience leading complex enterprise initiatives.


• Proven experience managing large, cross-functional programs involving multiple business units.


• Strong facilitation, stakeholder management, and meeting leadership skills.


• Excellent written and verbal communication skills, including executive-level presentations and reporting.


• Ability to build relationships across both technical and non-technical organizations.


• Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously.


• Experience managing risks, issues, dependencies, milestones, and executive reporting.


• Comfortable working in fast-paced environments with evolving priorities.


• Self-starter with the ability to work independently and operate effectively with minimal direction.

Preferred Background

Experience supporting Digital Transformation, AI, Personalization, Digital Platforms, Product, Technology, or enterprise modernization programs is highly desirable.