Senior Digital Transformation Program Manager

WorldLink US; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

WorldLink is seeking an experienced Program Manager to join our Digital Program Office supporting enterprise-wide transformation initiatives. This team drives AI, Personalization, and Digital Platform programs with executive stakeholders and fast-moving priorities.

Successful candidates will influence across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations, building governance, metrics, and communications to realize value.

Qualifications

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Experience managing programs with multiple business units and cross-functional stakeholders.
• Experience managing risks, issues, dependencies, and executive reporting.
• Bachelor’s degree or equivalent experience may be considered.

Responsibilities

• Lead strategic cross functional & transformational programs within the Digital organization involving multiple teams and executive stakeholders.
• Drive program execution from planning through delivery while proactively identifying and mitigating risks.
• Facilitate cross functional meetings, decision making, issue resolution, and program governance.
• Build strong relationships across technical and non technical organizations to drive alignment and execution.
• Develop executive level status reports, presentations, dashboards, and leadership communications.
• Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams in support of Digital priorities.
• Track program milestones, dependencies, risks, and key decisions.
• Support value realization activities by helping define KPIs, measure outcomes, and communicate business value for AI, Personalization, and Digital Platform initiatives.
• Help establish scalable program management processes and operational best practices.
• Adapt responsibilities based on changing business priorities and organizational needs.

Skills

Program management

Cross-functional coordination

Executive reporting

Risk management

Stakeholder management

Communication

Facilitation

Hybrid delivery

Self-motivation

Organization

Education

Bachelor’s degree or equivalent experience

Job description

WorldLink is seeking an experienced Program Manager to join our Digital Program Office supporting enterprise-wide transformation initiatives. This team drives AI, Personalization, and Digital Platform programs with executive stakeholders and fast-moving priorities.

Successful candidates will influence across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations, building governance, metrics, and communications to realize value.