Program Manager – 26-03845

VLink, Inc.; Atlanta (GA); On-site; USD 110,000 - 180,000; Full time

Job summary

VLink, Inc. is seeking an experienced Program Manager to join our Digital Program Office supporting enterprise wide digital transformation initiatives. This role leads AI, Personalization, and Digital Platform programs with executive stakeholders and cross-functional teams.

The ideal candidate will drive planning through delivery, manage risks, and deliver measurable business value. Strong communication and relationship-building skills are essential in fast-paced, matrix organizations.

Qualifications

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Experience coordinating programs across multiple business units and stakeholders.
• Strong facilitation and meeting leadership skills.
• Excellent written and verbal communication for executive audiences.
• Ability to build relationships across business and technical teams.
• Strong organizational skills with multiple priorities.
• Experience managing risks, issues, dependencies, and exec reporting.
• Comfortable in fast-paced environments with evolving priorities.
• Self-starter capable of operating independently.

Responsibilities

• Lead strategic cross-functional and transformational programs.
• Drive program execution from planning through delivery and mitigate risks.
• Facilitate cross-functional meetings, decisions, and governance.
• Build relationships across technical and non-technical teams for alignment.
• Develop executive-level status reports, dashboards, and communications.
• Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations.
• Track milestones, dependencies, risks, and key decisions.
• Support value realization by defining KPIs and communicating business value.
• Establish scalable program management processes and practices.
• Adapt responsibilities as business priorities change.

Skills

Program Management

Cross-functional leadership

Executive communication

Risk & dependency management

Multi-priority management

Job description

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work® CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Job Description:

Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was established to drive some of the organization's highest priority strategic programs within the Digital organization, spanning AI, Personalization, and Digital Platform.Successful candidates will be comfortable operating in highly visible environments, influencing without authority, working with executive stakeholders, and taking ownership of ambiguous, fast moving initiatives.

Responsibilities:

Lead strategic cross functional & transformational programs within the Digital organization involving multiple teams and executive stakeholders.

Drive program execution from planning through delivery while proactively identifying and mitigating risks.

Facilitate cross functional meetings, decision making, issue resolution, and program governance.

Build strong relationships across technical and non technical organizations to drive alignment and execution.

Develop executive level status reports, presentations, dashboards, and leadership communications.

Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams in support of Digital priorities.

Track program milestones, dependencies, risks, and key decisions.

Support value realization activities by helping define KPIs, measure outcomes, and communicate business value for AI, Personalization, and Digital Platform initiatives.

Help establish scalable program management processes and operational best practices.

Adapt responsibilities based on changing business priorities and organizational needs.

Required Qualifications:

7+ years of Program Management experience leading complex enterprise initiatives.

Demonstrated experience managing programs involving multiple business units and cross functional stakeholders.

Strong facilitation and meeting leadership skills.

Exceptional written and verbal communication skills with experience creating executive level communications.

Proven ability to build relationships across business and technical organizations.

Strong organizational skills with the ability to manage multiple priorities simultaneously.

Experience managing risks, issues, dependencies, and executive reporting.

Comfortable working in fast paced environments with evolving priorities.

Self starter capable of operating independently with minimal direction.

Preferred Qualifications;

Telecommunications industry experience preferred.

Experience with AI/ML driven products or platforms is a plus.

Personalization or recommendation engine program experience is a plus.

Digital platform modernization or re platforming experience is a plus.

Experience supporting enterprise data, AI, or digital transformation initiatives.

Experience working within PMOs or Transformation Offices.

Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Employment Practices:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team. Applicant information will be handled in accordance with VLink's privacy policy.

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