Senior Digital Transformation & Process Analyst

Pacific Life; Florida; Hybrid; USD 94,000 - 115,000; Full time

Benefits offered by this job

Base pay range

Job summary

Pacific Life is seeking a Senior Business Analyst for the Workforce Benefits Division. The role involves partnering with business and technology leaders to translate strategy into actionable plans, supporting a digital-first vision, and driving agile product management in a growing corporate environment.

Location options include Omaha, NE, Charlotte, NC or Chattanooga, TN with hybrid or remote work possibilities.

Qualifications

• Workforce benefits experience is required.
• Minimum of 5 years of experience in support and analysis roles.
• Strong desire to participate in building Agile Product Management within a growth organization.
• Demonstrated ability to support third-party implementations and testing.

Responsibilities

• Analyze traditional business processes and the capabilities of the Pacific Life technology stack to identify simple and innovative solutions.
• Develop and implement business processes designed to support a $1B business and scalability over time.
• Advocate for business needs and understand why technology and process decisions are made.
• Collaborate with cross-functional teams to design and implement new systems and processes.
• Develop and implement testing plans to understand and evaluate new processes and tools.
• Monitor and measure the success of digital transformation initiatives and adjust as needed.
• Communicate with stakeholders to gather feedback and ensure solutions meet their needs.

Skills

Workforce benefits

Agile product management

Third-party implementations

Communication skills

Project management

Process mapping

Job description

Pacific Life is seeking a Senior Business Analyst for the Workforce Benefits Division. The role involves partnering with business and technology leaders to translate strategy into actionable plans, supporting a digital-first vision, and driving agile product management in a growing corporate environment.

Location options include Omaha, NE, Charlotte, NC or Chattanooga, TN with hybrid or remote work possibilities.