Senior Business Process Analyst, Workforce Benefits PMO

Pacific Life; Newport Beach (CA); Hybrid; USD 94,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Wellbeing Reimbursement Account

Generous paid time off

401k plan with company match

Job summary

Pacific Life is seeking a Senior Business Analyst to join our Workforce Benefits Division in Omaha, NE, Charlotte NC or Chattanooga, TN. This role is hybrid or 100% remote if living in the Chattanooga area.

As an Senior Business Process Analyst, you’ll partner with business and technology leaders to understand problems and solve them with people, process and technology, enabling a digital-first vision and translating strategy into actionable plans.

Qualifications

• 5+ years in business analysis or similar roles.
• Experience with Agile Product Management within a growth organization.
• Knowledge of third-party implementations and testing.

Responsibilities

• Analyze business processes and the capabilities of the Pacific Life technology stack to identify simple and innovative solutions.
• Develop and implement business processes designed to support a $1 Billion business and scalable growth.
• Advocate for business needs and explain why technology and process decisions are made.
• Stay current on digital technologies and trends, and recommend implementations within the division.
• Collaborate with cross-functional teams to design and implement new systems and processes.
• Develop and implement testing plans to understand and evaluate new processes and tools.
• Monitor and measure the success of digital transformation initiatives and adjust as needed.
• Communicate with stakeholders to gather feedback and ensure solutions meet their needs.
• Participate in planning and work with Architects on enabler-related work.

Skills

Workforce benefits

Analyst experience

Agile Product Management

Third-party implementations andTesting

Communication skills

Project management

Process mapping

Job description

Pacific Life is seeking a Senior Business Analyst to join our Workforce Benefits Division in Omaha, NE, Charlotte NC or Chattanooga, TN. This role is hybrid or 100% remote if living in the Chattanooga area.

As an Senior Business Process Analyst, you’ll partner with business and technology leaders to understand problems and solve them with people, process and technology, enabling a digital-first vision and translating strategy into actionable plans.