Senior Digital Transformation Analyst

Fidelity Investments Inc.; Covington (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Fidelity Investments Inc. in Covington, KY is seeking a Senior Business Analyst within Digital Engagement and Transformation. You will analyze business processes, translate needs into requirements, and partner with product, technology, and analytics teams to deliver data-driven digital solutions.

You will lead backlog refinement, support sprint planning, and measure outcomes to inform future enhancements, while building cross-business unit relationships and driving customer-first initiatives.

Qualifications

• Bachelor’s Degree with 5 plus years of experience.
• Client-focused problem solver with a data-driven approach to delivering high-impact digital solutions.
• Ability to translate complex business needs into actionable requirements for delivery teams.
• Strong analytical and problem-solving skills.
• Collaborate effectively across product, operations, technology, data, and analytics teams while contributing independently.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience with Excel (intermediate to advanced) and business intelligence tools.

Responsibilities

• Identify opportunities through data analysis, research, and business insights.
• Translate business needs into clear requirements, user stories, process flows, and acceptance criteria.
• Partner with Product Managers to shape innovative and scalable solutions.
• Collaborate with technology, operations, data, analytics, and readiness partners to support successful delivery.
• Support backlog refinement, sprint planning, testing, readiness, and implementation activities.
• Formulate and validate hypotheses to understand client, volume, or behavioral trends.
• Measure business outcomes and use insights to inform future enhancements.

Skills

Data-driven decision making

Requirements gathering

Analytical thinking

Cross-functional collaboration

Excel (advanced)

BI tools

Education

Bachelor’s degree

Tools

Excel

BI tools

Job description

Fidelity Investments Inc. in Covington, KY is seeking a Senior Business Analyst within Digital Engagement and Transformation. You will analyze business processes, translate needs into requirements, and partner with product, technology, and analytics teams to deliver data-driven digital solutions.

You will lead backlog refinement, support sprint planning, and measure outcomes to inform future enhancements, while building cross-business unit relationships and driving customer-first initiatives.