Senior Product Delivery Analyst: Data-Driven Impact

Fidelity Investments; Durham (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Fidelity Investments is seeking a Senior Product Delivery Analyst for the Fidelity Digital Assets product line to analyze current and new business and technical processes and document system flows. You will collaborate with engineering and business teams to ensure requirements are met and drive improvements across platforms.

You will lead analysis using process flows, data, and use cases; advocate for high‑quality solutions; extract and supply data for decision‑making; and contribute to test

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics or Business related field.
• 5+ years of experience related to analysis and product delivery.
• Experience with systems development methodologies and formal documentation processes.
• Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia/Bruno.
• Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
• Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
• Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
• Ability to navigate ambiguity with flexibility and adaptability.
• Willingness to dive in and understand code for analysis and support purposes
• Able to understand the technology and software architecture of an application.

Responsibilities

• Lead analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools.
• Advocate for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design.
• Develop positive relationships and champion a collaborative team environment.
• Extract, analyze, and supply data that assists in decision-making.
• Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met.
• Bring curiosity and a questioning mind-set to work, asking about the 'why' and the 'value' of new features/enhancements we build.
• Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
• Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability.
• Produce and/or maintain system feature design documentation and user training and materials.
• Implement product delivery process efficiencies and best practices.

Skills

Analysis

Product delivery

Data-driven decisions

Stakeholder management

Communication skills

Ambiguity navigation

Code understanding

End-to-end processes

Education

Bachelor's degree in CS/IS/Math/Business

Tools

REST API

SQL

JSON

Postman

Insomnia

Bruno

Job description

Fidelity Investments is seeking a Senior Product Delivery Analyst for the Fidelity Digital Assets product line to analyze current and new business and technical processes and document system flows. You will collaborate with engineering and business teams to ensure requirements are met and drive improvements across platforms.

You will lead analysis using process flows, data, and use cases; advocate for high‑quality solutions; extract and supply data for decision‑making; and contribute to test