Senior Digital Product Ops Lead: AI-Driven & Reliable

Capital Group; Los Angeles (CA); Presencial; USD 112.000 - 179.000; Jornada completa

Descripción de la vacante

Capital Group is seeking a Digital Product Operations Analyst Senior in Los Angeles. You will help ensure digital products operate reliably, securely, and in line with regulatory requirements, collaborating with product managers, engineering, and support teams to improve product health and user experiences.

The role emphasizes AI-first mindset, automation of manual work, and strong problem-solving across SaaS platforms, data pipelines, and APIs.

Formación

• Strong systems thinking and problem-solving abilities.
• Experience with SaaS platforms and APIs.
• Ability to translate business needs into executable work.

Responsabilidades

• Detect, validate, troubleshoot, and triage product issues in a timely manner.
• Oversee integrations, data pipelines, and API health to ensure reliability.
• Produce operational reports on uptime, incidents, and service levels.

Conocimientos

Systems thinking

Analytical skills

SaaS platforms

API concepts

Descripción del empleo

Capital Group is seeking a Digital Product Operations Analyst Senior in Los Angeles. You will help ensure digital products operate reliably, securely, and in line with regulatory requirements, collaborating with product managers, engineering, and support teams to improve product health and user experiences.

The role emphasizes AI-first mindset, automation of manual work, and strong problem-solving across SaaS platforms, data pipelines, and APIs.