Senior Digital Product Ops Leader

504 CGCG-US CG Companies Global-US; Los Angeles (CA); On-site; USD 112,000 - 179,000; Full time

Benefits offered by this job

Tuition reimbursement

Performance bonuses

Wellness support

Company retirement plan

Job summary

Capital Group in Los Angeles seeks a Digital Product Operations Analyst Senior to ensure digital products operate reliably and securely, aligning with business and regulatory requirements. You will combine business understanding, systems thinking, and an AI-first mindset to resolve issues and improve product health while collaborating with product managers, engineering, and support partners.

You’ll monitor APIs, data pipelines, and supporting ecosystems, create workflows, and maintain

Qualifications

• Strong systems thinking and analytical problem-solving.
• Knowledge of SaaS platforms and custom-built digital solutions.
• Familiarity with APIs, data pipelines, and integrations.
• Experience with Jira workflows and software development lifecycle.

Responsibilities

• Detect, troubleshoot, triage, and resolve product issues quickly.
• Monitor APIs, data pipelines, and integrations for reliability.
• Ensure compliance with accessibility, privacy, and regulatory requirements.
• Produce and share product-health reports and insights.

Skills

Systems thinking

Analytical problem-solving

Business analysis

Process optimization

APIs

Data pipelines

Jira

Confluence

VS Code

CRM platforms

Ticketing systems

Product management tools

Tools

Jira

Confluence

VS Code

CRM platforms

Job description

Capital Group in Los Angeles seeks a Digital Product Operations Analyst Senior to ensure digital products operate reliably and securely, aligning with business and regulatory requirements. You will combine business understanding, systems thinking, and an AI-first mindset to resolve issues and improve product health while collaborating with product managers, engineering, and support partners.

You’ll monitor APIs, data pipelines, and supporting ecosystems, create workflows, and maintain