Senior Digital Experience Strategist

T-Mobile; Factoria (WA); On-site; USD 115,000 - 208,000; Full time

Job summary

T-Mobile is seeking a UX/Marketing leader to drive the digital experience for MintMobile.com from our Factoria, WA location. You will translate business needs into scalable ecommerce UX strategies, customer flows, and measurable improvements across digital touchpoints.

Collaborating with Product, Design, Engineering, Marketing and Analytics, you will own UX impact assessments, define customer experiences, and ensure alignment with priorities.

Qualifications

• Bachelor's Degree in Marketing, Business or related field (Required)
• 7-10 years Experience in Marketing (Preferred)

Responsibilities

• Drive digital experience strategy for MintMobile.com to improve ecommerce journey, customer satisfaction, and business outcomes.
• Translate requirements into scalable ecommerce UX strategies, customer flows, and digital experience requirements for initiatives.
• Partner with Product, Design, Engineering, Marketing, and Analytics through discovery, build, testing, and launch to ensure solutions align with customer needs and business priorities.
• Own UX impact assessment and facilitate stakeholder alignment across business, technical, and creative teams to support priority projects.
• Establish and monitor KPIs to evaluate digital experience effectiveness and guide continuous optimization.
• Other duties/projects as assigned by business management as needed

Skills

A/B Testing

Adobe Experience Manager

Communication

Customer Journey Mapping

Data Analysis

Digital Transformation

Project Management

Relationship Management

Strategic Thinking

User Experience

Education

Bachelor's Degree in Marketing, Business or related field

Job description

T-Mobile is seeking a UX/Marketing leader to drive the digital experience for MintMobile.com from our Factoria, WA location. You will translate business needs into scalable ecommerce UX strategies, customer flows, and measurable improvements across digital touchpoints.

Collaborating with Product, Design, Engineering, Marketing and Analytics, you will own UX impact assessments, define customer experiences, and ensure alignment with priorities.