Lead, Digital Experience & CRO Operations

T-Mobile; Overland Park (KS); On-site; USD 111,000 - 200,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays (up to 12)

Parental leave

Family building benefits

Tuition assistance

Disability insurance

Life insurance

Mobile discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile is seeking a Manager of Digital Experience to lead day-to-day ecommerce operations for MintMobile.com and manage a cross-functional team. You will drive digital initiatives, promotional launches, and CRO programs while aligning with Product, Marketing, Analytics, and Engineering to deliver measurable impact.

The role emphasizes customer-centric strategies, data-driven decision making, and scalable ecommerce execution in a fast-paced telecom/tech environment.

Qualifications

• Bachelor's degree in a related field required.
• Master's degree preferred for strategic leadership.
• Proven track record leading cross-functional digital initiatives.

Responsibilities

• Oversee day-to-day digital experience operations for MintMobile.com.
• Lead a team delivering seamless, user-centric digital experiences.
• Own experimentation program, CRO, and prioritization workflows.
• Maintain documentation, milestones and cross-functional alignment.

Skills

Project Management

Analytics

A/B Testing

Process Improvement

Cross Functional Relationships

Leadership

Customer Engagement

Strategic Thinking

Education

Bachelor's degree

Master's degree

Job description

T-Mobile is seeking a Manager of Digital Experience to lead day-to-day ecommerce operations for MintMobile.com and manage a cross-functional team. You will drive digital initiatives, promotional launches, and CRO programs while aligning with Product, Marketing, Analytics, and Engineering to deliver measurable impact.

The role emphasizes customer-centric strategies, data-driven decision making, and scalable ecommerce execution in a fast-paced telecom/tech environment.