Lead, Digital Experience & Ecommerce

T-Mobile; Denver (CO); On-site; USD 111,000 - 200,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k)

Stock grants

Stock purchase plan

Paid time off & holidays

Job summary

Mint Mobile, a T-Mobile brand, is seeking a Manager of Digital Experience to own day-to-day ecommerce operations for MintMobile.com. You will drive initiatives, manage the CRO program, and align work with Product, Marketing, Creative, Analytics, and Engineering teams.

You will lead a team to deliver user-centric digital experiences, ensuring projects meet timelines, dependencies, and customer impact while continuously improving performance and outcomes.

Qualifications

• Bachelor’s degree in a related field is required.
• Master’s/advanced degree is preferred.
• 4-7 years leading cross-functional digital experience initiatives.

Responsibilities

• Own day-to-day digital experience operations for MintMobile.com, prioritizing and executing initiatives.
• Lead a team delivering seamless, user-centric digital experiences aligned with strategic objectives.
• Coordinate cross-functional stakeholders for projects and launches, ensuring timelines and dependencies are managed.
• Own the end-to-end CRO program: planning, testing, prioritization, and launch coordination.
• Maintain program documentation, tracking, and reporting for transparency and measurability.
• Define the team strategy and roadmap to optimize key digital journeys based on customer needs.

Skills

Project management

Analytics

AB testing

Process improvement

Cross-functional

Leadership

Customer engagement

Strategic thinking

Education

Bachelor’s degree in Digital Marketing/Business/CS

Master’s degree in Business Administration/Digital Strategy

Job description

Mint Mobile, a T-Mobile brand, is seeking a Manager of Digital Experience to own day-to-day ecommerce operations for MintMobile.com. You will drive initiatives, manage the CRO program, and align work with Product, Marketing, Creative, Analytics, and Engineering teams.

You will lead a team to deliver user-centric digital experiences, ensuring projects meet timelines, dependencies, and customer impact while continuously improving performance and outcomes.