Senior Digital Connectivity Engineer - Data & Diagnostics

Caterpillar Brazil; Northern (KY); Hybrid; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Health Savings Account (HSA)

Paid time off

Job summary

Caterpillar Inc. is seeking a Senior Digital Technical Engineer to collaborate with internal teams and partners to ensure reliable connectivity from telematics devices to customer-facing platforms. You will investigate complex issues across hardware, software, and networks, utilizing tools like Product Link, CAT ET, CANape, CANalyzer, and Wireshark.

Travel up to 25% is expected. The role emphasizes data analysis, system optimization, and effective cross-functional communication, supporting

Qualifications

• Proven ability to troubleshoot hardware, software, and connectivity issues across telematics systems.
• Ability to analyze complex data and identify root causes affecting performance.
• Strong communication skills for cross-functional collaboration and customer support.

Responsibilities

• Collaborate with cross-functional teams to support end-to-end connectivity across platforms.
• Investigate and resolve hardware, software, and connectivity issues using diagnostic tools.
• Validate data quality and troubleshoot communications to meet product requirements.
• Analyze machine and network data to improve system performance and resolve field concerns.
• Provide technical guidance to dealers, customers, and internal teams.

Skills

Technical Troubleshooting

Systems Thinking

Effective Communications

Tools

Product Link

CAT ET

SIS Web

CANape

CANalyzer

Wireshark

Job description

Caterpillar Inc. is seeking a Senior Digital Technical Engineer to collaborate with internal teams and partners to ensure reliable connectivity from telematics devices to customer-facing platforms. You will investigate complex issues across hardware, software, and networks, utilizing tools like Product Link, CAT ET, CANape, CANalyzer, and Wireshark.

Travel up to 25% is expected. The role emphasizes data analysis, system optimization, and effective cross-functional communication, supporting