Senior Digital Accessibility Specialist (CIB)

JPMorgan Chase; Plano (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase in Plano, TX is hiring a Digital Accessibility Specialist to ensure our digital products are usable by all customers. You will collaborate with product, design, and engineering teams to apply accessibility standards, run tests with assistive technologies, and guide remediation across Salt design system and web apps.

Your role emphasizes advocacy for inclusive design, documentation of findings, and clear communication to stakeholders.

Qualifications

• 3+ years of experience in digital accessibility.
• Hands-on accessibility testing with assistive technologies (screen readers, magnifiers, etc.).
• Working knowledge of core web technologies: HTML, CSS, and JavaScript.
• Willingness to learn and grow in accessibility with a collaborative approach.
• Demonstrated ability to work across tactical and strategic initiatives.
• Initiative and autonomy with ability to function in a team (in person and virtual).
• Good communication and collaboration skills, able to present status clearly.

Responsibilities

• Conduct accessibility testing of Salt design system components, mobile apps, websites, and content using assistive technologies and manual evaluation techniques.
• Identify accessibility barriers based on WCAG 2.1 standards and compliance with ADA, Section 508, and EAA, and suggest potential solutions.
• Document accessibility issues and findings with clear and actionable recommendations for remediation.
• Navigate and collaborate within GitHub-based projects, including code reviews, issue tracking, and component-level accessibility evaluations.
• Find compliant and creative solutions to accessibility challenges within design system patterns and technical constraints.
• Participate in planning and stand-up meetings, collaborating with cross-functional teams to address accessibility concerns.
• Provide guidance on accessibility techniques and communicate requirements to advocate for inclusive design.
• Advocate for accessibility within the organization and promote a culture of inclusivity.
• Identify, report, and drive improvements to product features using data on accessibility issues.

Skills

Digital accessibility

Assistive technology testing

HTML/CSS/JavaScript

Collaboration

Communication

Tools

GitHub

Job description

JPMorgan Chase in Plano, TX is hiring a Digital Accessibility Specialist to ensure our digital products are usable by all customers. You will collaborate with product, design, and engineering teams to apply accessibility standards, run tests with assistive technologies, and guide remediation across Salt design system and web apps.

Your role emphasizes advocacy for inclusive design, documentation of findings, and clear communication to stakeholders.