Senior Associate Accessibility Specialist Tester at JPMorgan Chase & Co. Chicago, IL

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago, IL seeks a Senior Associate Accessibility Specialist Tester to drive conformance testing for web pages, ensuring WCAG 2.x alignment and ADA/Section 508 compliance. You will verify accessibility across platforms and act as a SME within the Web Production team.

You will collaborate with partners, discuss defects, and guide design and CMS improvements. The role emphasizes attention to detail, independent work, and strong communication in advancing digital

Qualifications

• 3+ years in quality assurance and test planning.
• Experience with accessibility testing and WCAG guidelines.
• Knowledge of WCAG 2.2, ADA, Section 508.
• Familiar with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack).
• Proficiency in WAI-ARIA, HTML, CSS, JavaScript for accessibility.

Responsibilities

• Facilitate and perform comprehensive accessibility testing for customer-facing webpages across projects.
• Verify adherence to WCAG 2.1/2.2 and compliance with ADA, Section 508, and related laws.
• Collaborate with partners to discuss defects and recommend solutions including code guidance.
• Report WCAG failures and create necessary documentation.
• Serve as a subject matter expert and work with cross-functional teams.

Skills

Quality assurance

ALM/JIRA

WCAG compliance

Screen readers

Accessible web

HTML CSS JS

Tools

JIRA

ALM

Job description

Senior Associate Accessibility Specialist Tester (JPMorgan Chase & Co., Chicago, IL)

Job Description

Join the Digital Accessibility Team as a Senior Accessibility Specialist and embark on a rewarding career path where you will play a crucial role in conformance testing for web pages. This role offers you the opportunity to showcase your skills in verifying adherence to the W3C WCAG 2.1 standards and compliance with the Americans with Disabilities Act, Section 508, and other accessibility related laws. Be part of a team that values your expertise and commitment to enhancing web accessibility.

As a Senior Associate Accessibility Specialist Tester in the Web Production team, you will play a crucial role in facilitating conformance testing for web pages. Your responsibilities will include verifying compliance with the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 standards and ensuring adherence to the Americans with Disabilities Act, Section 508, and other laws related to accessibility. This position offers the chance to experiment with new concepts, act as a subject matter expert for the wider team and work closely with our partners. Your enthusiasm for digital accessibility, excellent communication abilities, and understanding of current accessibility standards will be vital for your success in this role.

Job Responsibilities

• Facilitate and perform comprehensive accessibility testing for customer-facing web pages across multiple projects, following robust processes and thorough documentation.
• Verify adherence to WCAG 2.1 standards and ensure compliance with ADA, Section 508, and other accessibility laws.
• Collaborate with partners to discuss defects and recommend solutions, including design improvements, CMS entries, and high‑level code guidance.
• Report WCAG failures and create necessary documentation.
• Serve as a subject matter expert, experiment with new concepts, and work closely with cross‑functional teams.

Required Qualifications, Capabilities, and Skills

• 3+ years in quality assurance, including system testing, test planning, coordination, defect resolution, and use of ALM or JIRA.
• Demonstrated success driving accessibility in digital, customer‑facing initiatives.
• In‑depth knowledge of accessibility standards (WCAG 2.2, ADA, Section 508, CVAA).
• Broad familiarity with digital assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, CCA).
• Experience with accessibility on at least one platform, with exposure to other platforms such as Web accessibility (Windows, macOS), Mobile accessibility (Android, iOS), Video and digital media.
• Proficiency in WAI‑ARIA, HTML, CSS, and JavaScript as they relate to accessibility.
• Good communication, critical thinking, and creative problem‑solving skills.
• Ability to work independently or as part of a team, with or without direct supervision.
• High attention to detail and ability to work with urgency.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans