Senior DevOps & SRE Lead - 24/7 Telecom Platform (Remote)

ClearCaptions, LLC.; United States; Remote; USD 170,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits program

Flexible work hours

Job summary

ClearCaptions, LLC. is seeking a Sr. Technology Operations & Reliability Manager to lead DevOps and Site Reliability Engineering teams. This role involves optimizing cloud infrastructure and maintaining the performance of the ClearCaptions call platform.

The ideal candidate has extensive experience in telecommunications and a strong leadership presence. Join us to foster innovation and excellence in technology operations within a remote work environment.

Qualifications

• Minimum eight years of experience in IT operations, DevOps, or telecommunications.
• Three years of experience leading teams with accountability for results.
• Expertise in VoIP and real-time communications platforms.

Responsibilities

• Lead DevOps and SRE teams for CI/CD and cloud infrastructure.
• Maintain high availability and performance of the call platform.
• Oversee telecom-related incident response and escalation management.

Skills

Leadership skills

Problem-solving

Cloud computing expertise

Networking skills

Telecommunications knowledge

Analytical skills

Education

Bachelor’s degree in computer science or related field

Tools

AWS

Terraform

Prometheus

Datadog

Job description

ClearCaptions, LLC. is seeking a Sr. Technology Operations & Reliability Manager to lead DevOps and Site Reliability Engineering teams. This role involves optimizing cloud infrastructure and maintaining the performance of the ClearCaptions call platform.

The ideal candidate has extensive experience in telecommunications and a strong leadership presence. Join us to foster innovation and excellence in technology operations within a remote work environment.