Senior DevOps & Observability Leader

Koitecc Solutions

Raleigh (NC)

On-site

USD 106,605 - 260,590

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Sr. Manager, Software Engineering - DevOps, Observability & Monitoring to lead platform engineering initiatives for scalable, secure application development across cloud environments.

This role drives the vision, architecture, and operational excellence for the Caremark Digital team, aligning with business goals and compliance standards. You will build and coach a high‑performing team, advance AIOps, observability, and CI/CD automation, implement SRE practices, and

Qualifications

5+ years of experience in software engineering, SRE, or production engineering within large‑scale distributed systems.
Hands‑on experience with AIOps or intelligent monitoring platforms, including anomaly detection and event correlation.
Experience with observability tools such as AppDynamics, Grafana, Prometheus, and Splunk.
Strong expertise in cloud platforms (AWS, Azure, or GCP), cloud‑native architectures (Kubernetes, containers, microservices), and CI/CD pipelines (GitHub Actions, Jenkins).
Experience with Infrastructure as Code (Terraform, AWS CloudFormation, or GCP Deployment Manager).
Proficiency in at least one programming language (e.g., Python, Java, Go).
Proven track record of improving operational metrics (SLAs, CSAT, resolution time).
Experience with GenAI and automation tools such as OpenAI, Copilot, Gemini, Claude, and MCP.
Strong understanding of distributed systems, resiliency patterns, and fault tolerance.
Strong analytical skills with experience in reporting and performance measurement.
Excellent communication, stakeholder management, and conflict resolution skills.
Ability to thrive in a fast‑paced, high‑growth, or matrixed environment.

Responsibilities

Lead, mentor, and grow a team of software engineers and SRE/DevOps engineers.
Foster a culture of accountability, innovation, and continuous improvement.
Define team goals, OKRs, and performance metrics aligned with organizational strategy.
Partner with product, architecture, and business stakeholders to deliver platform capabilities.
Drive the adoption of AIOps solutions for predictive monitoring and automated root cause analysis.
Develop intelligent alerting systems to reduce noise and improve signal quality.
Architect and implement scalable observability frameworks across metrics, logs, traces, and events.
Enable proactive monitoring, alerting, and incident detection using Datadog, Prometheus, Grafana, and Splunk.
Define and implement enterprise‑wide SRE practices, including SLIs, SLOs, and reliability governance.
Drive adoption of CI/CD pipelines, Infrastructure as Code (IaC), and GitOps practices.
Lead the design and evolution of scalable, automated, and secure platform engineering solutions.
Champion DevOps maturity, developer productivity, and release automation.
Lead incident response processes, postmortems, and root cause analysis.
Improve system reliability through error budgets and chaos engineering.
Architect and manage solutions across cloud platforms (AWS, Azure, or GCP).
Oversee containerization and orchestration using Docker and Kubernetes.
Automate security scanning, vulnerability management, and policy enforcement.