Senior DevOps Engineer - AI Care Infra & CI/CD Lead

Sword; United States; Remote; USD 140,000 - 220,000; Full time

Job summary

Sword Health is seeking a Senior DevOps Engineer to own and evolve the infrastructure behind our AI Care platform. You will work across multi-cloud environments, building and maintaining systems for frontends, backends, microservices, and data pipelines, while collaborating with multiple teams to ensure reliability and scalability.

You will interface with AI teams as models move into production, ensuring infrastructure readiness to support them and driving best practices across security and

Qualifications

• Experience with Linux environments.
• Experience with DevOps and GitOps methodologies.
• Experience with Kubernetes and Docker.
• Experience with Infrastructure as Code (Terraform).
• Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager, NewRelic).
• Experience with Jenkins.
• Experience with CI/CD.
• Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset.
• Fluent in English (written and oral).
• Extra: Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL.
• Usage of AI to debug and develop Infrastructure tooling.
• Development of AI Agents to automate processes and Infrastructure monitoring and provisioning.
• Extra: Experience provisioning servers and services using AWS, Azure, or GCP.
• Extra: Experience/Knowledge with Istio.
• Extra: Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis.

Responsibilities

• Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services.
• Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime.
• Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability.
• Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes.
• Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure.
• Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity.
• Mentor and guide junior team members, sharing DevOps best practices and fostering a culture of continuous learning and improvement within the team.
• Stay up-to-date with industry trends and emerging technologies, bringing innovative solutions to Sword Health’s DevOps processes and toolchains.

Skills

Linux

DevOps

GitOps

Kubernetes

Docker

Terraform

Monitoring tools

Jenkins

CI/CD

Team player

Fluent English

Kafka

Prometheus/AlertManager

Grafana

Elasticsearch

Redis

MySQL

Vault

AWS

Azure

GCP

Istio

Cloud Networking

Tools

Kubernetes

Docker

Terraform

Jenkins

Grafana

Prometheus

Alertmanager

NewRelic

Google Cloud Monitoring/StackDriver

Job description

Sword Health is seeking a Senior DevOps Engineer to own and evolve the infrastructure behind our AI Care platform. You will work across multi-cloud environments, building and maintaining systems for frontends, backends, microservices, and data pipelines, while collaborating with multiple teams to ensure reliability and scalability.

You will interface with AI teams as models move into production, ensuring infrastructure readiness to support them and driving best practices across security and