Senior Desktop Support Technician - DoD Secret Clearance

Seneca Resources; Chicopee (MA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) plan

Job summary

A staffing and consulting firm is seeking a Desktop Support Specialist in Chicopee, MA. This role requires managing network modernization projects and providing remote IT support. With a base pay of $25-$27 per hour, candidates must have a current DoD Secret Clearance and Sec+ certification. The ideal applicant has over 3 years of experience and strong troubleshooting skills. Benefits include medical, vision, and a 401(k) plan for a comprehensive compensation package.

Qualifications

• Must possess a current DoD Secret Clearance.
• Experience as a desktop support technician or equivalent.
• Capabilities needed to deliver IT aid both in-person and remote.

Responsibilities

• Diagnose and resolve customer-reported incidents and problems.
• Administer accounts and access to systems.
• Troubleshoot system hardware and software.

Skills

Network modernization work

Desktop support

Installation and diagnostics

Clear communication

Critical thinking

Education

3+ years of experience in relevant field

Sec+ Certification

Tools

VMware WorkspaceOne

Job description

A staffing and consulting firm is seeking a Desktop Support Specialist in Chicopee, MA. This role requires managing network modernization projects and providing remote IT support. With a base pay of $25-$27 per hour, candidates must have a current DoD Secret Clearance and Sec+ certification. The ideal applicant has over 3 years of experience and strong troubleshooting skills. Benefits include medical, vision, and a 401(k) plan for a comprehensive compensation package.