Level II Desktop Support Technician – Onsite DoD Cleared

Dexian; Sully Square (VA); On-site; USD 56,481 - 64,747; Full time

Benefits offered by this job

Health, vision and dental insurance

Generous time off

Matching 401k

Job summary

A leading staffing and IT solutions provider is seeking a Level II Desktop Support Technician. In this role, you will be part of a desktop support team providing maintenance and support for computer systems and devices. Candidates should have 6+ years of experience, an associate degree or relevant certification, and the ability to support classified systems. The position offers a competitive salary of $41-$47/hour along with benefits including a 401(k) matching program.

Qualifications

• 6+ years of experience in supporting enterprise-level PCs as an IT Desktop Technician.
• Ability to support both classified and unclassified networks.
• Familiarity with security requirements such as ICD 503.

Responsibilities

• Provide maintenance and support for computing devices and associated peripherals.
• Monitor and update ServiceNow to ensure SLAs are met.
• Assist with relocations and re-installations of equipment.

Skills

Technical support

Troubleshooting

Communication skills

Time management

Education

Associate degree in IT / Computer Sciences

IAT Level-II Technical Certification

Tools

ServiceNow

Microsoft Office Suite

Job description

A leading staffing and IT solutions provider is seeking a Level II Desktop Support Technician. In this role, you will be part of a desktop support team providing maintenance and support for computer systems and devices. Candidates should have 6+ years of experience, an associate degree or relevant certification, and the ability to support classified systems. The position offers a competitive salary of $41-$47/hour along with benefits including a 401(k) matching program.