Desktop Engineer

Zone IT Solutions; Scottsdale (AZ); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading IT services provider based in Scottsdale, AZ is seeking a skilled Desktop Engineer. In this position, you will provide comprehensive desktop support, focusing on the installation, configuration, and troubleshooting of various hardware and software in a corporate environment. Candidates should have at least 3 years of experience in desktop support, strong knowledge of Windows operating systems, and excellent problem-solving skills. This position offers a competitive salary ranging from $70,000 to $80,000 annually.

Qualifications

• Minimum of 3 years of experience in a desktop support role or similar environment.
• Experience with hardware setup, troubleshooting, and repair including desktops, laptops, printers, and peripherals.
• Strong understanding of networking concepts including TCP/IP, DNS, and DHCP.

Responsibilities

• Provide comprehensive desktop support including installation and configuration of hardware and software.
• Ensure a smooth and efficient IT experience for all end users.
• Use remote support tools and ticketing systems for service management.

Skills

Windows operating systems (Windows 10/11)

Microsoft Office Suite

Active Directory

Problem-solving skills

Customer service orientation

Education

Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate

Job description

Zone IT Solutions is seeking a skilled Desktop Engineer. In this role, you will be responsible for providing comprehensive desktop support, including the installation, configuration, and troubleshooting of various hardware and software in a corporate environment. You will play a key role in ensuring a smooth and efficient IT experience for all end users.

Requirements

• Minimum of 3 years of experience in a desktop support role or similar environment.
• Strong knowledge of Windows operating systems (Windows 10/11) and Microsoft Office Suite.
• Experience with hardware setup, troubleshooting, and repair, including desktops, laptops, printers, and peripherals.
• Proficient in Active Directory, user account management, and mobile device management.
• Strong understanding of networking concepts, including TCP/IP, DNS, and DHCP.
• Experience with remote support tools and ticketing systems for service management.
• Excellent problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team.
• Effective communication skills, both verbal and written.
• Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are a plus.

Company Overview

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need.

If you are looking for new opportunities, send your profile at [e-mail].

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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Location

Scottsdale, AZ

Compensation

$70,000.00-$80,000.00