Senior Design Programs Leader: Strategy & Execution

ServiceNow

Santa Clara (CA)

On-site

USD 191,000 - 334,000

Full time

8 days ago

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Job summary

ServiceNow in Santa Clara, CA is seeking an experienced Senior Program Manager to lead design and UX initiatives across teams. You will partner with the Design VP to drive communications, plans, and governance for large programs, ensuring alignment and execution at scale.

You will manage cross-functional product development from strategy through delivery, coach stakeholders, and implement scalable processes.

Qualifications

BA/BS degree or higher in Business Management, CIS, MIS, OIM or related field
Experience leading large projects or programs with cross-functional teams
Deliver solutions and strategies while mitigating or removing obstacles
Experience using software to keep projects organized, track metrics, and report on progress

Responsibilities

Serve as a strategic partner to the Design VP and leadership team to improve alignment and execution
Drive executive planning and organizational alignment across design and cross-functional teams
Lead organizational initiatives to scale design organizations through growth and change
Lead cross-functional product development programs from strategy to delivery
Operate with autonomy to address opportunities and implement lasting solutions
Implement scalable processes to plan and manage multiple UX projects
Contribute to the development of the program management function and share best practices
Identify connections and reconcile collisions between product offerings and platforms
Ensure transparency and alignment of program status and resources across stakeholders