Senior Dental Equipment Field Technician

Henry Schein, Inc.; Wisconsin; Hybrid; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Henry Schein, Inc. is looking for an Equipment Service Technician to repair and service dental equipment in practitioners’ offices with a strong focus on customer satisfaction and profitability.

The role involves advanced troubleshooting, on-site installation, and leadership to teammates while ensuring on-time completion of work orders and proper documentation. The position requires significant field work, lifting of equipment, compliance with OSHA, and participation in training programs.

Qualifikationen

• 7+ years of dental industry experience with strong mechanical background and service/install expertise.
• Demonstrated ability to present preventative maintenance to customers.
• Ability to manage work orders, FSRs, and related paperwork accurately.

Aufgaben

• Provide courteous and professional repair services, including escalation for complex issues.
• Lead on-site installation and repair tasks; manage inventory in van.
• Produce timely, detailed service reports and close work orders daily.
• Review work with customer or staff prior to departure, including parts and time.
• Attend required Henry Schein and manufacturer training.

Kenntnisse

Certifications (3+ Level 1)

Cross-certification (digital x-ray/CAD

Lead technician

Mentor others

Oral communication

Advanced computer skills

Troubleshooting

Liaison skills

Independent work

Ausbildung

High School diploma

Associates degree / Technical School Certification

Tools

Concur

eTime

Jobbeschreibung

Henry Schein, Inc. is looking for an Equipment Service Technician to repair and service dental equipment in practitioners’ offices with a strong focus on customer satisfaction and profitability.

The role involves advanced troubleshooting, on-site installation, and leadership to teammates while ensuring on-time completion of work orders and proper documentation. The position requires significant field work, lifting of equipment, compliance with OSHA, and participation in training programs.