Field Equipment Service Technician

Henry Schein; Indianapolis (IN); On-site; USD 48,000 - 72,000; Full time

Job summary

Henry Schein is seeking an Equipment Service Technician to perform on-site repair and maintenance of dental equipment. You will work under supervision with senior technicians to diagnose issues, install basic components, and complete service reports, while ensuring safe handling of tools and proper documentation.

The role emphasizes problem solving, customer interaction, and adherence to OSHA requirements, with opportunities for training and career development in a technical service environment.

Qualifications

• 2+ years in field service with proficiency in repair and service
• Basic mechanical background and customer service experience
• Ability to learn and apply troubleshooting steps and safety procedures

Responsibilities

• Provide courteous, professional repair services to customers on-site
• May perform basic installation tasks as needed
• Carry essential tools and ensure van inventory is managed
• Complete all on-site tasks under supervision and document work
• Prepare and submit detailed service reports and paperwork on time

Skills

Basic troubleshooting

Independent self-starter

Basic computer skills

Interpersonal / communication

Professionalism

Attention to detail

Education

High School diploma or equivalent

Associates degree / Technical certification preferred

Job description

Henry Schein is seeking an Equipment Service Technician to perform on-site repair and maintenance of dental equipment. You will work under supervision with senior technicians to diagnose issues, install basic components, and complete service reports, while ensuring safe handling of tools and proper documentation.

The role emphasizes problem solving, customer interaction, and adherence to OSHA requirements, with opportunities for training and career development in a technical service environment.