Lead Field Service Technician - Dental Equipment

Henry Schein, Inc.; Wisconsin; On-site; USD 65,000 - 90,000; Full time

Job summary

Henry Schein is seeking an Equipment Service Technician responsible for repairing and servicing dental equipment in practitioners' offices with a focus on outstanding customer service. Lead and troubleshoot complex repair cases, support on-site installations, and ensure timely reporting and documentation of all service activities.

The role requires extensive field work, coordination with dispatch, adherence to OSHA guidelines, and ability to mentor junior technicians while maintaining van

Qualifications

• 7+ years in dental industry with strong mechanical background.
• Service and install experience.
• CIT certification or equivalent.

Responsibilities

• Provide repair services to customers and handle advanced issues.
• Installations on an as-needed basis.
• Maintain tools and inventory in van.
• Produce detailed service reports.
• Submit paperwork on time (FDA forms, expense reports, etc.).

Skills

Lead technician

Troubleshooting

Oral communication

Mentoring

Confidential information

Education

Associates degree

Technical school certification

Tools

Concur

eTime

Job description

Henry Schein is seeking an Equipment Service Technician responsible for repairing and servicing dental equipment in practitioners' offices with a focus on outstanding customer service. Lead and troubleshoot complex repair cases, support on-site installations, and ensure timely reporting and documentation of all service activities.

The role requires extensive field work, coordination with dispatch, adherence to OSHA guidelines, and ability to mentor junior technicians while maintaining van