Senior Demand & Workforce Planning Manager

Worldwide Flight Services (WFS); Irving (TX); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Want your pay in advance? DailyPay

On the spot awards via Awardco

Multiple medical care options

Travel discounts and pet insurance

Wellness programs

401k program

Internal mobility opportunities

Job summary

Worldwide Flight Services (WFS) is seeking a Demand Planning Senior Manager to oversee a network of airports and facilities, aligning staffing with forecasted demand and budgets. The role leads a team of workforce planners, from forecasting to recruiting and training, to optimize operations across multiple stations.

The Senior Manager will report to Center of Excellence leadership and support leadership in prioritizing resource planning while driving efficient schedules and data-based strategic

Qualifications

• Bachelor's degree with 2-3 years of experience OR 6-9 years' experience in budgeting, business analysis, planning & rostering.

Responsibilities

• Translate strategic budgets into tactical rostering and scheduling for the region.
• Maintain accurate schedules and SLAs by ensuring staff and equipment planning aligns with demand.
• Make resource usage economical to optimise productivity.
• Support pro-forma development for new contract opportunities.
• Ensure roster quality meets forecasted workload demand.
• Provide data-driven insights to inform staffing plans at local stations.
• Lead regional workforce planners to drive operational profitability.
• Collaborate with general managers to embed new processes and standards.
• Coordinate with finance on headcount forecasts and budget planning.
• Review plans vs. actuals and adjust reporting routines at stations.

Skills

Excel skills

Analytical skills

Oral & written communication

Leadership interest

Tight deadlines

Independent & multi-task

Team collaboration

Education

Bachelor's degree

Tools

Inform RMS

SP Expert

SITA

Job description

Worldwide Flight Services (WFS) is seeking a Demand Planning Senior Manager to oversee a network of airports and facilities, aligning staffing with forecasted demand and budgets. The role leads a team of workforce planners, from forecasting to recruiting and training, to optimize operations across multiple stations.

The Senior Manager will report to Center of Excellence leadership and support leadership in prioritizing resource planning while driving efficient schedules and data-based strategic