Senior DCS Field Service Engineer – Upgrades & FAT

Schneider Electric; Salt Lake City (UT); On-site; USD 86,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k) with match

Career development and training

Job summary

Schneider Electric is hiring for a field service role in the United States. You will manage complex customer contracts, perform preventative maintenance visits, document reports, and provide on-site remedial support to ensure systems stay up-to-date with software, fixes, and hardware.

You will coordinate upgrades, test plans, FATs, and customer approvals while collaborating with factory teams on product issues.

Qualifications

• A recognized degree in Engineering, Engineering Technology, Computer Science or Process Control is desirable.
• 5+ years of experience with Triconex systems and Foxboro Industrial Automation DCS.
• Ability to install hardware and software, perform configuration and troubleshoot issues.
• Familiar with Oil & Gas, Power Generation and Chemical industries; knowledge of HMI, DCS, and instrumentation.
• Knowledge of Foxboro and Wonderware; proficient with Microsoft Office, Windows, Unix, networking and system security.

Responsibilities

• Manage customer contracts by performing preventative maintenance visits, documenting and delivering reports, and providing on-site remedial support.
• Ensure systems are updated with latest software, quick fixes, and hardware.
• Prepare upgrade plans and present them to customers.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders and proposals; assess risks of expansions and upgrades.
• Attend technical training on systems, instruments, process control, and safety.
• Support Sales to secure orders and service agreements as directed by Regional Service Manager.
• Understand and enforce Schneider Electric contractual obligations and ensure customer satisfaction.
• Lead one or more projects technically, including specification, testing and commissioning.
• Perform system testing, FAT, and develop test documents; obtain customer approval.
• Coordinate with factory for product issues and resolve them.

Skills

Team player

Leadership

Communication skills

Travel when required

Analytical thinking

Interpersonal skills

Education

Engineering degree

Process control knowledge

Tools

Triconex systems

Foxboro DCS

Wonderware

HMI software

DCS systems

Job description

Schneider Electric is hiring for a field service role in the United States. You will manage complex customer contracts, perform preventative maintenance visits, document reports, and provide on-site remedial support to ensure systems stay up-to-date with software, fixes, and hardware.

You will coordinate upgrades, test plans, FATs, and customer approvals while collaborating with factory teams on product issues.