Senior Field Service Engineer - Industrial Automation

Schneider Electric

Atlanta (GA)

On-site

USD 102,000 - 152,000

Full time

14 days+

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Job summary

Schneider Electric is seeking a Senior Systems Service Engineer to support mission-critical DCS, PLC, SIS, and related industrial automation systems across the southeast region. You will provide expert technical support, commissioning, troubleshooting, upgrades, cybersecurity implementation, and lifecycle services for Distributed Control Systems and related technologies.

This role requires a highly motivated professional who enjoys solving complex technical challenges, direct customer

Qualifications

Minimum 5 years of experience in industrial automation, process control, or control systems engineering.
Strong knowledge of DCS, PLCs, HMI platforms, industrial networking, process instrumentation, OPC communications, and control strategies.
Ability to read and interpret P&IDs, electrical drawings, control narratives and functional specifications.

Responsibilities

Provide onsite and remote support for industrial automation and control systems.
Perform preventive and corrective maintenance activities.
Troubleshoot and resolve complex hardware, software, networking, and process control issues.
Maintain customer systems with software updates, patches, quick fixes, and hardware upgrades.
Deliver detailed service reports and technical documentation.
Support emergency service requests when required.
Configure, commission, and optimize DCS, PLC, HMI, and SIS systems.
Support control system migrations, modernization projects, and technology upgrades.
Perform FAT, SAT, startup, and commissioning activities.
Analyze system performance and conduct root cause analysis to identify and resolve issues.
Review project specifications, control narratives, P&IDs, and engineering documentation.
Develop upgrade plans and technical recommendations for customers.
Support sales and account teams with technical guidance and customer consultations.
Participate in proposal reviews and project planning activities.
Collaborate with engineering, product management, manufacturing, and customer teams.
Mentor junior engineers and field service personnel.
Implement industrial cybersecurity best practices for control system environments.