Senior Industrial Automation Field Engineer

Schneider Electric; Tennessee; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with match

Paid time off

Job summary

Schneider Electric's Process Automation Services team seeks a Senior Systems Service Engineer to provide expert technical support, commissioning, troubleshooting, upgrades, cybersecurity implementation, and lifecycle services for DCS, PLCs, SIS, and related automation technologies across a diverse Southeast customer base.

This role requires strong customer focus, problem-solving, and the ability to travel up to 75% within GA, FL, TN, NC and SC.

Qualifications

• Associate's or bachelor’s degree in engineering, Engineering Technology, Electrical Engineering, Computer Science, Process Control, or related technical discipline.
• Minimum 5 years of experience in industrial automation, process control, or control systems engineering.
• Experience supporting, configuring, troubleshooting, and maintaining industrial control systems.

Responsibilities

• Provide onsite and remote support for industrial automation and control systems.
• Perform preventive and corrective maintenance activities.
• Troubleshoot and resolve complex hardware, software, networking, and process control issues.
• Maintain customer systems with software updates, patches, quick fixes, and hardware upgrades.
• Deliver detailed service reports and technical documentation.
• Support emergency service requests when required.
• Configure, commission, and optimize DCS, PLC, HMI, and SIS systems.
• Support control system migrations, modernization projects, and technology upgrades.
• Perform FAT, SAT, startup, and commissioning activities.
• Analyze system performance and conduct root cause analysis to identify and resolve issues.
• Review project specifications, control narratives, P&IDs, and engineering documentation.
• Develop upgrade plans and technical recommendations for customers.
• Support sales and account teams with technical guidance and customer consultations.
• Participate in proposal reviews and project planning activities.
• Collaborate with engineering, product management, manufacturing, and customer teams.
• Mentor junior engineers and field service personnel.
• Implement industrial cybersecurity best practices for control system environments.
• Follow safety, quality, and service standards and ensure contract compliance.

Skills

DCS (Distributed Control Systems)

PLCs

HMI platforms

Industrial networking

Process instrumentation

OPC communications

Control strategies

Reading P&IDs

Electrical drawings

Functional specifications

Customer-facing skills

Education

Associate's or bachelor's degree in engineering or related technical discipline

Tools

Wonderware/AVEVA System Platform

Job description

Schneider Electric's Process Automation Services team seeks a Senior Systems Service Engineer to provide expert technical support, commissioning, troubleshooting, upgrades, cybersecurity implementation, and lifecycle services for DCS, PLCs, SIS, and related automation technologies across a diverse Southeast customer base.

This role requires strong customer focus, problem-solving, and the ability to travel up to 75% within GA, FL, TN, NC and SC.