Senior Datacenter Systems Engineer

Live Nation, Inc; Ashburn (VA); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Free concert tickets

401(k) with company match

Paid time off

Job summary

Ticketmaster is seeking a Systems Engineer III to join the Datacenter Operations team in Ashburn, VA. This on-site role will oversee data center hardware deployments, asset management, and lifecycle, while supporting internal service teams with hardware installations, troubleshooting and firmware updates.

You will monitor critical hardware, participate in capacity planning, and collaborate with network, facilities, and engineering teams to ensure robust, scalable infrastructure.

Qualifications

• Must be able to lift up to 50 lbs.
• 7+ years supporting Enterprise Data Centers.
• Strong troubleshooting skills.
• Experience with Dell, HP, Cisco and Arista hardware.
• Server and network provisioning experience.
• Certifications: Server+, Network+ or equivalent.
• Knowledge of Python or Go is a plus.
• Linux experience preferred.

Responsibilities

• Provide expertise on hardware deployments and rack elevations with internal teams.
• Maintain asset information in the DCIM system.
• Configure port configurations with data center and network teams.
• Lead projects to rack/install new hardware and decommission old hardware.
• Respond to hardware support requests and manage hardware lifecycle.
• Maintain relationships with engineering customers.
• Manage hardware monitoring platform for reliability.
• Deploy firmware updates to hardware platforms.
• Monitor data center environment to stay within specs.
• Coordinate with facilities for receiving and shipping hardware.
• Troubleshoot P0 incidents in a 24/7 environment.
• Understand data center power infrastructure for capacity planning.

Skills

Hardware deployments

Data center experience

Networking hardware

Linux systems

SSH access

Monitoring/observability

Firmware management

DCIM

Python/Go

Tools

Prometheus

Grafana

DCIM software

Job description

Ticketmaster is seeking a Systems Engineer III to join the Datacenter Operations team in Ashburn, VA. This on-site role will oversee data center hardware deployments, asset management, and lifecycle, while supporting internal service teams with hardware installations, troubleshooting and firmware updates.

You will monitor critical hardware, participate in capacity planning, and collaborate with network, facilities, and engineering teams to ensure robust, scalable infrastructure.