Senior Datacenter Operations Leader
Oracle
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Job summary
Oracle is seeking a senior leader to direct the Cloud Hardware support organization, managing teams of Datacenter Technicians and Field Engineers delivering on-site support and proactive services across defined regions.
The role focuses on meeting 24x7 service levels, improving customer satisfaction, and identifying business opportunities while escalating and resolving complex issues through strong cross-functional communication.
Job description
Oracle is seeking a senior leader to direct the Cloud Hardware support organization, managing teams of Datacenter Technicians and Field Engineers delivering on-site support and proactive services across defined regions.
The role focuses on meeting 24x7 service levels, improving customer satisfaction, and identifying business opportunities while escalating and resolving complex issues through strong cross-functional communication.
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