Senior Data Solutions Architect, AI Strategy & Advisory

salesforce.com, inc.; New York (NY); On-site; USD 180,000 - 248,000; Full time

Job summary

Salesforce seeks a Senior Solution Architect in the Strategic Services team to guide data-management strategy and hands-on delivery for client engagements. You will lead architecture discussions, drive roadmaps, and mentor teams across data quality, governance, and adoption strategies within the Salesforce ecosystem.

You’ll engage with clients in pre‑sales workshops, design and delivery, and build out PSU offerings while collaborating with ProServ colleagues to expand cross‑team capabilities.

Qualifications

• 15+ years experience in the data management space.
• Excellent interpersonal and communication skills leading group workshops or presenting to larger audiences.
• Strong interviewing, analytical and curiosity skills to solve client needs/problems pulling your wisdom but also leveraging AI tools to streamline the process and reduce blind spots or bias.
• Knowledge of MDM, Data Governance, Data Quality and how they relate and provide value to client data ecosystems from transactional sources to analytical destinations.
• Prior leadership roles whether on the business or technical side or both.
• Ability to multi-task well and juggle several concurrent priorities and client engagements.
• Autodidactic mindset always curious and always interested in learning and evolving at the pace this entire sector is changing.
• Working knowledge of modern data architecture sufficient to understand client-side challenges/needs and propose/articulate potential change management and adoption strategies.

Responsibilities

• Working closely with clients in business development and success assist capacities helping them across a variety of needs (e.g., data strategy, roadmap development, capabilities and use cases alignment, organization models, operating models, adoption strategies, AI readiness, etc.).
• Supporting our sales teams (professional services and license sales) in client engagement and expertise including helping drive workshops and discovery sessions which will help in the sales process and scoping.
• Operating as a senior individual in billable engagement work which will come in the form of more prescriptive professional service units (PSU) outcome-specific engagements as well as more fluid offerings such as our Resident Advisor program working with client leaders to shape/assist their strategies and dive deep into specific needs (e.g., building out a data quality program, creating a data strategy, performing process analysis and optimization, etc.).
• Serving as an Informatica Journey leader (MDM, DG, DI, etc.) hosting regular monthly office hours with guest speakers and Q&A sessions to advance broader Informatica ProServ knowledge as well as strong engagement with Informatica product development teams and supporting their quarterly business review (QBR) motions
• Collaborating with the Informatica Community of Practice team and sharing knowledge and attending cross-group meetings/sessions
• Advancing your own knowledge using Trailhead learning or other educational platforms in Informatica products, across our broader Salesforce ecosystem of products and with critical AI platforms
• Building efficiencies into delivery of value to clients seeking ways to leverage AI capabilities to create repeatable and shareable agents/processes
• Operating as a mentor/coach through either structured programs or on a more ad-hoc basis helping our team progress to senior expertise
• Building out new offerings or optimizing existing ones in our PSU catalog
• Working closely with broader Salesforce ProServ colleagues to find synergies and build out broader cross-team capabilities or collaboration whether for specific artifacts, offerings, or in actual engagements

Skills

15+ years experience in data mgmt

Interpersonal communication

Interviews and analysis

MDM & Data Governance

Leadership

Multi-tasking

autodidactic mindset

Modern data architecture

Tools

Tableau

Data360

Salesforce

Mulesoft

Job description

Salesforce seeks a Senior Solution Architect in the Strategic Services team to guide data-management strategy and hands-on delivery for client engagements. You will lead architecture discussions, drive roadmaps, and mentor teams across data quality, governance, and adoption strategies within the Salesforce ecosystem.

You’ll engage with clients in pre‑sales workshops, design and delivery, and build out PSU offerings while collaborating with ProServ colleagues to expand cross‑team capabilities.