Senior Data & Process Analyst — Lead Projects

New York State Housing Finance Agency; New York (NY); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid leave and retirement benefits

Promotional opportunities

Work-life balance programs

Job summary

New York State Homes and Community Renewal (HCR) is seeking a Senior Business Analyst in New York, NY to lead business analysis and data improvement across programs, with a focus on process optimization and cross-functional collaboration.

You will translate business needs into technical requirements, manage end-to-end projects, mentor staff, and support data governance and SDLC practices while advancing affordable housing initiatives.

Qualifications

• Bachelor’s degree in relevant area such as Information Technology, Data Analytics, or related field.
• 8-10 years of experience leading large-scale projects.
• Working knowledge of database concepts and design preferred.

Responsibilities

• Collaborate with cross-functional stakeholders to understand business needs, gather requirements, and identify opportunities for business operations and data improvement.
• Develop business cases, current (“as-is”) and future (“to-be”) processes, and recommend strategic solutions to improve operations, policy, and performance.
• Translate business needs into technical requirements and ensure alignment across teams to support project execution, requirements documentation, test planning, issue tracking, and risk reporting.
• Troubleshoot system or process issues and coordinate with cross-functional teams to implement and test fixes.
• Apply process improvement methods to optimize workflows, eliminate inefficiencies, and improve service delivery through structured change management.
• Use critical thinking and data-driven decision making to resolve business and technical challenges efficiently.
• Lead end-to-end delivery of strategic projects, define scope, project plans, timelines, budgets, risks, and success metrics.
• Facilitate effective meetings with clear communication and alignment across leadership and teams.
• Partner with program teams to understand program data, define data requirements and standards, and create documentation (e.g., schemas, dictionaries).
• Contribute to agency-wide data governance and ensure compliance with internal controls and quality standards.
• Use analytics to inform decision-making and align data initiatives with broader business and technology strategies.
• Act as a Subject Matter Expert (SME) on complex, cross-functional projects.
• Mentor junior staff, sharing tools, techniques, and best practices across business analysis, project management, and SDLC.
• Lead collaborative, inclusive teams and foster a culture of continuous learning and improvement.
• Adapt leadership style based on expertise of team.

Education

Bachelor’s degree in Information Technology, Data Analytics, Business Analytics, or related field

Job description

New York State Homes and Community Renewal (HCR) is seeking a Senior Business Analyst in New York, NY to lead business analysis and data improvement across programs, with a focus on process optimization and cross-functional collaboration.

You will translate business needs into technical requirements, manage end-to-end projects, mentor staff, and support data governance and SDLC practices while advancing affordable housing initiatives.