Senior Data Center Technician – Optical/Transport

Ericsson AB; Texarkana (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Parental leave

Stock Purchase Plan

Job summary

Ericsson Inc. seeks a Data Center Technician III to lead work in customer environments and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure within data centers.

You will interface with customers and vendors, audit quality, and drive high standards across installations, migrations, and break/fix. The role requires traveling to non-home market sites up to 50% and performing in fast-paced, high-availability environments while

Qualifications

• 3–15 years in data center operations or similar with direct customer interaction.
• Hands‑on experience with connectorized fiber optic cabling (single-mode/multi‑mode).
• Experience with optical testing and transport troubleshooting.

Responsibilities

• Audit work at customer data centers and provide feedback.
• Communicate with customers via ticketing tools or in person with clear reports.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct/supervise optical testing using OTDRs, power meters and test sets.
• Interpret procedures, documents and network diagrams to execute tasks accurately.

Skills

Team lead

English communication

Documentation

Data center operations

Fiber optic cabling

Optical testing

Customer interaction

Multitask under pressure

Tools

OTDRs

Power meters

Light sources

Job description

Ericsson Inc. seeks a Data Center Technician III to lead work in customer environments and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure within data centers.

You will interface with customers and vendors, audit quality, and drive high standards across installations, migrations, and break/fix. The role requires traveling to non-home market sites up to 50% and performing in fast-paced, high-availability environments while