Senior Data Center Field Technician – Lead & Travel

Ericsson AB

Richardson (TX)

Remote

USD 90,000 - 120,000

Full time

9 days ago

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Job summary

Ericsson Inc. seeks a Data Center Technician III to lead field work in customer data centers and co-locations.

You will ensure reliable installation, maintenance, and operation of optical transport infrastructure, acting as the interface between customers and Ericsson’s vendors. You will travel up to 50% to non-home market sites, audit work, supervise technicians, and ensure high-quality execution across installations, migrations, and break/fix tasks while adhering to safety and quality

Qualifications

3–15 years of experience in data center operations or similar technical environment with direct customer interaction.
Strong written and verbal English for customer-facing communications.
Team lead experience and ability to coordinate field teams.
Hands-on experience with connectorized fiber optic cabling (single-mode & multi-mode).
Experience with optical testing and transport troubleshooting.
Ability to travel to non-home market sites up to 50% of the time.

Responsibilities

Conduct daily audits of work at customer data centers and report feedback to technicians.
Interact with customer via ticketing tools or in person with clear reports.
Assist with fiber installation, decommissioning, break/fix, remediation and migration activities.
Perform and supervise optical testing using meters, sources, VFLs, OTDRs, and test sets.
Deliver services by following MoPs, engineering docs, vendor docs, and network diagrams.
Read cut sheets and network design documents to ensure correct port connections.