Lead Data Center Technician — Optical Transport

Ericsson AB; Bryan (TX); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Annual bonus opportunity

401(k) plan with company match

Health benefits

Paid time off

Job summary

Ericsson is seeking a Data Center Technician III to lead work in customer data centers and co-locations. You will ensure reliable installation, maintenance, and operation of optical transport infrastructure, interfacing between customers and Ericsson vendors while maintaining high-quality standards.

Travel up to 50% is required for short-term site work. You will audit work, report clearly to customers, and perform fiber installation, testing, and migrations, using MoPs and network diagrams to

Qualifications

• 3–15 years in data center operations or a similar technical environment with direct customer interaction.
• Hands-on experience with fiber optics and data center transport environments.
• Ability to read and interpret vendor docs, MoPs and network diagrams.

Responsibilities

• Conduct daily audits of work performed at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person, delivering clear reports.
• Assist with fiber installation, decommissioning, break/fix and migrations in data centers.
• Perform optical testing and troubleshooting with meters, OTDRs and test sets.
• Deliver services by following procedures and engineering documents accurately.
• Read cut sheets and network designs to ensure proper port connections and cabling.

Skills

Team lead experience

English proficiency

Organization & documentation

Data center operations

Fiber optic cabling

Optical testing

Multitasking under pressure

Safety & quality standards

Job description

Ericsson is seeking a Data Center Technician III to lead work in customer data centers and co-locations. You will ensure reliable installation, maintenance, and operation of optical transport infrastructure, interfacing between customers and Ericsson vendors while maintaining high-quality standards.

Travel up to 50% is required for short-term site work. You will audit work, report clearly to customers, and perform fiber installation, testing, and migrations, using MoPs and network diagrams to