Senior Data Center Technician — 24/7 Onsite Hardware & Ops

Kforce Inc; New York (NY); On-site; USD 90,000 - 125,000; Full time

Job summary

Kforce Inc. in New York, NY is seeking a hands-on Data Center Operations Technician to support critical infrastructure in a fast-paced 24/7 environment.

You will install, rack, configure, and maintain servers, network devices, and related hardware while troubleshooting issues to ensure uptime. The role requires a Bachelor's degree in a related field and 5+ years in IT support, data center, or systems operations, plus experience with ticketing systems, monitoring tools, and asset management.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years IT support, data center, or systems operations experience.
• Experience with servers, network gear, and enterprise hardware.
• Proficient with ticketing systems and accurate documentation.
• Familiar with MS Windows and Microsoft Office.
• Knowledge of asset management and inventory control.
• Strong troubleshooting and problem-solving skills.
• Able to work onsite 24/7 with flexible scheduling.

Responsibilities

• Install, rack, configure, and maintain servers, network devices, and related hardware.
• Troubleshoot connectivity, hardware, and system issues to ensure uptime.
• Monitor systems and respond to alerts, incidents, and service requests.
• Provide desktop, laptop, printer, scanner, and peripheral support.
• Perform hardware upgrades, imaging, deployments, and equipment moves.
• Track inventory, asset assignments, and documentation in ticketing systems.
• Support data center operations, maintenance activities, and procedures.
• Collaborate with technical teams to resolve infrastructure issues.

Skills

IT Support

Server Hardware

Network Equipment

Ticketing Systems

Monitoring Tools

ServiceNow

Windows OS

Asset Management

Troubleshooting

Onsite 24/7 operations

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Monitoring Tools

Ticketing Systems

Job description

Kforce Inc. in New York, NY is seeking a hands-on Data Center Operations Technician to support critical infrastructure in a fast-paced 24/7 environment.

You will install, rack, configure, and maintain servers, network devices, and related hardware while troubleshooting issues to ensure uptime. The role requires a Bachelor's degree in a related field and 5+ years in IT support, data center, or systems operations, plus experience with ticketing systems, monitoring tools, and asset management.