Senior Data Center Operations & Reliability Technician

Oracle; West Jordan (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

Oracle is seeking a Data Center Technician to identify and upgrade server components, validate cabling, and mentor technicians in a high-availability data center environment. The role requires handling complex hardware, network configurations, and incident response while following SOP/MOP guidelines.

The candidate should have strong troubleshooting, leadership, and cross-functional collaboration skills, with willingness to travel and work on rotating shifts, including nights and weekends.

Qualifications

• 5 years of experience in client-facing, direct customer support and service, data center, or related field experience

Responsibilities

• Datacenter Services Operations-Break/Fix and Hardware Maintenance: identify opportunities and guide technicians in replacing hardware.
• Datacenter Services Operations-Network Configuration, Installation, and Augmentation: guide technicians on network configurations and client sign-offs.

Skills

Server hardware

Networking

Troubleshooting

Technical leadership

Incident management

Cross-functional collaboration

Education

High School Diploma

Associate Degree in Computer Science / IT / Data Center Operations

Tools

Ticketing systems

Job description

Oracle is seeking a Data Center Technician to identify and upgrade server components, validate cabling, and mentor technicians in a high-availability data center environment. The role requires handling complex hardware, network configurations, and incident response while following SOP/MOP guidelines.

The candidate should have strong troubleshooting, leadership, and cross-functional collaboration skills, with willingness to travel and work on rotating shifts, including nights and weekends.