Data Center Technician Lead — 24/7 On-Site

Oracle; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Holidays

Sick leave

Parental leave

Stock Purchase Plan

Job summary

Oracle is seeking a Data Center Technician to identify opportunities to upgrade server components, validate cabling, and monitor network environments within a 24/7 on-site operation. The role includes mentoring technicians, following SOPs/MOPs, and ensuring resiliency and availability of critical infrastructure across shifts.

The ideal candidate has hardware experience (RAID/Linux), strong communication, and the ability to work in a fast-paced team, including nights and weekends.

Qualifications

• Knowledge of server/storage/network hardware systems.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team.
• Must be able to lift up to 50 lbs.
• Able to climb a 9 ft ladder.
• Strong verbal and written communication skills.
• Shift schedule that rotates, includes nights, weekends and holidays.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI).
• Good computer skills.
• Able to stand and walk for extended periods of time.
• Able to work 10-12 hour shifts.
• Any experience with mainstream ticketing systems is a plus.
• Willing to travel as required.
• Client experience is preferred.

Responsibilities

• Identifies opportunities for other team members to work with servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
• Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware.
• Guides and instructs less experienced technicians on best practices for implementing designed and defined network communications and solutions.
• Validates cabling, checking network environment build and connectivity is established.
• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within SLAs.
• Oversees adherence to SOPs/MOPs when performing tasks.
• Upholds and ensures established security procedures.
• Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.

Job description

Oracle is seeking a Data Center Technician to identify opportunities to upgrade server components, validate cabling, and monitor network environments within a 24/7 on-site operation. The role includes mentoring technicians, following SOPs/MOPs, and ensuring resiliency and availability of critical infrastructure across shifts.

The ideal candidate has hardware experience (RAID/Linux), strong communication, and the ability to work in a fast-paced team, including nights and weekends.