Senior Data Center Operations & Hardware Engineer

Milestone Technologies, Inc.; Sunnyvale (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Senior Data Center Operations Engineer to lead hands-on deployment and ongoing operation of enterprise-scale data center infrastructure. The role emphasizes hardware diagnosis, Linux system support, and adherence to SOPs and SLAs.

You will work across deployment and steady-state phases, serving as a primary escalation point while collaborating with engineering, network, and storage teams to ensure high availability and performance in a 24x7 environment.

Qualifications

• 5+ years of experience in data center operations or similar infrastructure environments.
• Hands-on experience with server hardware troubleshooting and repair.
• Minimum of 2 years of experience working with Linux operating systems in production environments.
• Experience supporting enterprise server platforms and infrastructure environments.

Responsibilities

• Diagnose and repair complex hardware failures across server platforms; minimize downtime and meet SLAs.
• Utilize Linux command-line tools for diagnostics and troubleshooting in production.
• Support hardware installation, cabling, and infrastructure validation.
• Document repairs, changes, and configurations in ITSM/DCIM systems and maintain inventory accuracy.
• Act as escalation point for infrastructure issues and participate in on-call rotations.
• Collaborate with cross-functional teams to resolve issues and share knowledge.

Skills

Server hardware

Linux systems

Networking fundamentals

ITSM tools

On-call readiness

English communication

Tools

ServiceNow

Jira

Job description

Milestone Technologies, Inc. is seeking a Senior Data Center Operations Engineer to lead hands-on deployment and ongoing operation of enterprise-scale data center infrastructure. The role emphasizes hardware diagnosis, Linux system support, and adherence to SOPs and SLAs.

You will work across deployment and steady-state phases, serving as a primary escalation point while collaborating with engineering, network, and storage teams to ensure high availability and performance in a 24x7 environment.