Senior Data Center Ops Engineer - High Availability

Milestone Technologies, Inc.; Minneapolis (MN); On-site; USD 102,000 - 156,000; Full time

Job summary

Milestone Technologies, Inc. invites an experienced Senior Data Center Operations Engineer to lead hands-on work during the build-out and long-term operation of a high-performance data center environment.

Expect deep involvement with server hardware troubleshooting, Linux systems, and core data center operations from deployment through steady-state. The role emphasizes reliability, collaboration with engineering and infrastructure teams, and a strong operator mindset, delivering stability in

Qualifications

• 5+ years in data center operations or related infrastructure.
• Hands-on experience with server hardware troubleshooting and repair.
• 2+ years Linux experience in production.
• Experience with ticketing systems and ITSM workflows.
• Familiarity with data center build-outs and deployments.

Responsibilities

• Diagnose and resolve complex hardware failures across server platforms.
• Perform component-level repairs and replacements on servers.
• Execute break/fix processes with a focus on minimizing downtime and SLAs.
• Conduct RCA of hardware failures and recommend actions.
• Identify recurring failure trends and contribute to tooling improvements.
• Document repairs, changes, and configurations in ITSM/DCIM systems.
• Act as technical escalation point for complex infrastructure issues.
• Participate in on-call rotation for 24x7 operations.
• Provide guidance and training to technicians on hardware troubleshooting.

Skills

Server hardware troubleshooting

Linux systems

Networking fundamentals

Documentation & SOPs

English communication

Education

CompTIA A+/Server+/Linux+

Tools

ServiceNow

Jira

Job description

Milestone Technologies, Inc. invites an experienced Senior Data Center Operations Engineer to lead hands-on work during the build-out and long-term operation of a high-performance data center environment.

Expect deep involvement with server hardware troubleshooting, Linux systems, and core data center operations from deployment through steady-state. The role emphasizes reliability, collaboration with engineering and infrastructure teams, and a strong operator mindset, delivering stability in