Data Center Technician — Hardware Repair & Rack Ops

Milestone Technologies, Inc.; Jeffersonville (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Technician to join our global IT services team. You will assist in the installation, troubleshooting, and maintenance of servers and networking gear across data centers, ensuring reliability and performance of operations.

This role requires hands-on hardware experience, a readiness to travel, and strong communication skills. Primary duties include managing inventory, performing diagnostic fixes, and supporting cross-functional projects.

Qualifications

• High School Diploma or GED.
• Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing PPE for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90 degrees Fahrenheit during certain times of the year.

Responsibilities

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects.
• We are Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

Skills

Attention to detail

Communication skills

Independent work

Multi-tasking

Self-motivated

Adaptability

Travel ready

Education

High School Diploma or GED

Associate or bachelor's degree (preferred)

Job description

Milestone Technologies, Inc. is seeking a Data Center Technician to join our global IT services team. You will assist in the installation, troubleshooting, and maintenance of servers and networking gear across data centers, ensuring reliability and performance of operations.

This role requires hands-on hardware experience, a readiness to travel, and strong communication skills. Primary duties include managing inventory, performing diagnostic fixes, and supporting cross-functional projects.